Frontline Services Scheme

Constituency Frontline Service Ride Alongs

FS-CFSR-26
The cohort will join shifts with local ambulance, police and fire & rescue crews in their respective constituencies to see how frontline services are carried out in reality.
Location
Constituencies
Timeframe
TBC
Delivery Partner
St John Ambulance
Constituency-Based Frontline Service
Association of Ambulance Chief Executives (AACE)
National Fire Chiefs Council (NFCC)
Key Partners
No items found.
Attendees
MPs, Peerage & Parliamentarians
Focus Areas
Frontline operations; Constituency services; Emergency response; Workforce experience; Local demand
Headline Outcomes
Members will gain direct insight into the operational pressures facing ambulance, police and fire services in their own constituencies.
Frontline Services Scheme
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All Modules
Overview

The cohort will join shifts with local ambulance, police and fire & rescue crews in their respective constituencies to see how frontline services are carried out in reality.

Learning outcomes: Shadow frontline teams; observe local demand and triage; connect national policy debates with day-to-day service delivery.

Frontline Services Scheme

Other Modules

Regional Focus: The South West’s Combined Frontline Services
Centred around The Eden Project and the wider South West, this module looks at the frontline services in hard to reach areas or areas with a lack of infrastructure.
Mental Health on the Frontline
The mental health load on frontline services is now the single biggest factor in whether they stay in the job, with PTSD and burnout contributing to poor retention figures.
London Ambulance and 999 Call Centre
Emergency triage covers mental health, primary care, social care and end of life conversations alongside medical calls, with the service averaging close to 100,000 calls a day.
Joint Operational Decision Making
Joint operational decisions across fire, ambulance and police are made under live pressure, often within seconds, with no margin and no chance to rerun the call.
The National Police College
A residential visit to the College of Policing gives the Cohort the chance to spend time with officers at every level, from new recruits to senior leaders, as they share knowledge, develop, and train the next generation.
Major Events Incident War Game
Stadium and state occasion planning protects the country's most visible public events from terror, crowd control failure and hostile state activity, with reputational and human cost in the balance.
Parliamentary and Diplomatic Police
Neighbourhood policing, public order, counter terrorism and protection of Parliament itself all sit in one force in London, under unique political and operational pressures.
Air Ambulance
Charity-funded pre-hospital critical care is an essential part of UK emergency provision, reaching patients statutory services cannot, on a model the public may assume the state pays for.
Constituency Frontline Service Ride Alongs
The cohort will join shifts with local ambulance, police and fire & rescue crews in their respective constituencies to see how frontline services are carried out in reality.
Norwegian National Fire Academy and Norwegian Total Civil Defence Systems
As Norway redevelops its total defence model, what does one of the UK’s closest neighbours see as its immediate threats? How does this model—training directly for a career role—differ from the UK’s system and set-up?
Critical Incident Exercise
A large-scale incident forces police, fire and ambulance to make joint decisions, with communications and command centres tested under high pressure.
Fire Service College Residential
How do we train our firefighters? The cohort will visit the Fire Service College to see how recruits are prepared, how serving officers are developed, and what is changing in the calls the service now answers.
London Fire Brigade
A modern Fire Brigade handles much more than fires: building safety after Grenfell, road traffic collisions, water rescue, mental health response and an expanding prevention workload now sit in one service.
Remote Rescue
Most emergency response policy is built around the urban model, but remote and rural rescue is a different discipline entirely.
Coastal Rescue
The UK has the longest coastline in Europe, and its citizens’ maritime and coastal safety is often the responsibility of volunteers and services running on donations, covering the full breadth of coastal rescue operations.
Mental Health on the Frontline
A visit to the UK's busiest lifeboat station, exploring the mental health pressures facing frontline responders and the realities of those working at the sharp end of the wider mental health crisis.
National Policing and Counterterrorism
A day with the UKs leading policing and security bodies, covering everything from counterterrorism and organised crime to the future of national policing.
College of Policing
Engaging with the key bodies responsible for shaping police leadership and holding forces to account across England and Wales.
London Ambuance Service
A visit to the largest ambulance service in the UK that serves nine million people, touring the site and learning about LAS' specialist teams.
Great Western Air Ambulance
Day out with frontline ambulance crews responding to real emergency calls, experiencing the pressures and life-saving work of paramedics across urban and rural communities.
Maritime Coastguard Agency
Visit to MCA coordination centre to see the Search and Rescue helicopter operations and the coordination of maritime emergencies in the UK and abroad.
Norwegian Frontline Services
Four day experience visiting the National Fire Academy in Norway, exploring a different way of preparing frontline services, as well as a trip to Tromsø to speak with the Arctic Council on preparedness.
London Fire Brigade Visit
Day experience exploring operational fire service delivery, examining incident response stages, ongoing firefighter training, risk management processes, and the specialist equipment supporting frontline emergency operations.
Energy Crisis Wargame
Immersive visit to the RNLI Lifeboat College, exploring operational readiness, volunteer training, and the challenges facing coastal rescue.
Scottish Mountain Rescue
Immersive visit to the RNLI Lifeboat College, exploring operational readiness, volunteer training, and the challenges facing coastal rescue.
RNLI College Visit
Immersive visit to the RNLI Lifeboat College, exploring operational readiness, volunteer training, and the challenges facing coastal rescue.

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