Health Scheme

Health Inequalities: The Lived Access Pathway

HL-HILA-26
Two patients in the same postcode can have wildly different experiences of the NHS, with language, mental health, ethnicity and deprivation shaping who actually gets care and who falls through the gaps.
Location
Newham
Timeframe
TBC
Delivery Partner
East London NHS Foundation Trust
Key Partners
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Attendees
MPs, Peerage & Parliamentarians
Focus Areas
Health inequalities; Access to care; Deprivation; Language barriers; Patient pathways
Headline Outcomes
Members will understand how social, cultural and economic factors shape access to NHS care even within the same local community.
Overview

Two patients in the same postcode can have wildly different experiences of the NHS, with language, mental health, ethnicity and deprivation shaping who actually gets care and who falls through the gaps. The cohort will walk the access pathway in Newham as patients experience it, from front door to follow up.

Learning outcomes: Follow the patient pathway from first contact to follow-up; identify where people fall through gaps; examine how services can reduce unequal access.

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